RETURNS
We strive for 100% Satisfaction. To us, that means if you are not satisfied for any reason, we'll do what it takes to make it right.You can voice complaints or concerns directly to the store owner. Call him at 801-471-9496, or email at frankcutler@killerbeehobby.com
SHIPPING
Currently, our preferred shipper is the good old United States Postal Service (USPS). We think they are an amazing organization despite what you hear in politically motivated or corporately colluded news reports.Shipping is based on weight and zip code, and is calculated using Postal Service parameters.As a backup, we also use United Parcel Service (UPS).When you view your shopping cart, there is "Shipping Estimator" that you can use to guage your shipping costs.
